Defect Not Repaired After Reasonable Number of Attempts
A defect that affects use, value or safety must still remain unresolved even after the manufacturer or its authorized agent made a reasonable number of repair attempts. The number of attempts is a contingent on the seriousness of the problem. For example, a safety defect that cannot be repaired after two attempts is enough to establish a “reasonable number”, but two attempts to fix a defect for a non-safety issue, such as when the stereo shuts off on its own, will probably not be enough.