Legal Remedies
If the manufacturer or its authorized dealer was unable to properly fix the vehicle, then the consumer is entitled to a full refund or a defect-free replacement vehicle. With either selection, the consumer is entitled to a refund of all expenses he or she incurred such as sales tax, license and registration fees, finance charges, repair/towing or rental charges and any other official fees that were incurred. The consumer is also entitled expenses that were incurred because of the defect, such as towing, storage and rental charges. In some cases, a civil penalty of up to two times your damages may be awarded in addition to your damages.